Career Training Course Descriptions
Workforce Development offers a wide range of training courses to enhance your work-related skills. Hover on the course name below to view a course description.
Use the Register Now link to enroll in the classes of your choice. If you have questions, click on the Contact link.
Financial Strategies Seminars
- Finding Balance in Your Budget
Non-Credit, limited to 40 students FREE When it comes to money, preparation is everything, but knowing where to start can be difficult. This seminar will show you how to set up a budget that works for you by understanding loans, borrowing and the importance of managing credit and debit. Books: Workbooks
- Foundations of Investing
Non-Credit, limited to 40 students FREE This seminar covers the key features of bonds, stocks and mutual funds, as well as the importance of proper asset allocation. Books: Workbooks
- Retirement Reality Check
Non-Credit, limited to 40 students FREE Do you know whether you are on track to achieve your retirement goal? Or do you think you may have to work a little longer? This seminar shows you how to take inventory of current assets and determine how much income you may need during retirement. We will also cover how to structure retirement plan distributions to best suit your personal needs. Books: Workbooks
- Smart Choices in Retirement
Non-Credit, Limited to 40 Students FREE When you retire, you probably want to maintain your current standard of living – or maybe even improve it. Get a good look at how to work toward achieving a stable, steady income so you can do just that. Learn 10 key principles that can help keep you on the right track and help make sure your money lasts throughout retirement. Books: Workbooks
- A Smart Start to Mutual Funds
Non-Credit, limited to 40 students FREE When it comes to investing, there’s no better place to start than with the basics. Join us for a discussion on the basics of mutual funds. Books: Workbooks
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Franklin Covey
- Franklin Covey: The 4 Disciplines of Execution
Non-Credit, limited to 40 students Call for Pricing of class
This one-day workshop provides four clear disciplines that ensure focus and execution on the organization's top priorities. When the workshop is deployed at every level within an organization, the performance of individuals, teams and the organization increases. Books: Handouts
- Franklin Covey: 4 Roles of Leadership
1.6 CEUs, up to 40 students $799 The 4 Roles of Leadership seminar helps managers identify and develop the four critical abilities of true leaders: - PATHFINDING,
- ALIGNING,
- EMPOWERING,
- and MODELING
- PATHFINDING: Creating the Blueprint
- ALIGNING: Creating a Technically Elegant System of Work
- EMPOWERING: Releasing the Talent, Energy, and Contribution of People
- MODELING: Building Trust with Others
Books: Materials included in cost of course
- Franklin Covey: The 7 Habits of Highly Effective Managers
1.6 CEUs, limited to 40 students $799 The Seven Habits of Highly Effective Managers is a two-day facilitator-led workshop based upon Covey’s signature Seven Habits of Highly Effective People program with a focus on critical managerial skills necessary for today’s workplace. This workshop is an intensive application-oriented learning experience that focuses on the fundamentals of great leadership. It gives new and experienced managers a set of tools that will help them meet today’s challenges, including conflict resolution, prioritization, performance management, accountability and trust, execution, collaboration, and employee development. The seven habits covered include: - Be Proactive;
- Begin with the End in Mind;
- Put First Things First;
- Think Win-Win;
- Seek First to Understand, then to be Understood;
- Synergize; and
- Sharpen the Saw.
- Increase resourcefulness and initiative;
- Define the contribution they want to make in their role as managers;
- Manage performance through a balance of accountability and trust;
- Give constructive feedback;
- Improve team decision-making skills by embracing — even encouraging — diverse viewpoints.
Books: Materials included in cost of course
- Franklin Covey: The 7 Habits of Highly Effective People
Non-Credit $398 This three-day course equips employees with the tools and skills to work at the highest levels of effectiveness, both with and through others. The course also helps build stronger organizations by strengthening and exercising the character and competence of the individuals within them. Books: Includes Franklin Covey materials
- Franklin Covey: The 7 Habits of Highly Effective Teens
Non-Credit, limited to 40 students Call for pricing on this class A one-day event that kick starts participants’ motivation. Based on the best-selling book by the same name, this workshop of compelling, hands-on instruction, leads participants in discovering these life changing habits: - Be Proactive - Take responsibility for your life;
- Begin with the End in Mind - Define your mission and goals in life;
- Put First things First – Prioritize, and do the most important things first;
- Think Win-Win – Have an everyone-can-win attitude;
- Seek First to Understand, Then to Be Understood – Listen to people sincerely;
- Synergize – Work together to achieve more;
- Sharpen the Saw – Renew yourself regularly.
Books:
- Franklin Covey: Introduction to the 7 Habits of Healthcare
Non-Credit, up to 25 students $199 This powerful seminar teaches universal, life-changing principles and applies them to the healthcare setting. Case studies, stories, and examples all pertain to the kinds of situations healthcare workers face everyday. The end result is training that enables healthcare workers to create balance, find fulfillment, and achieve higher levels of productivity, performance and job satisfaction. Participants in the 7 Habits training discover how to: - Take initiative and responsibility;
- Focus on key priorities;
- Build win-win business relationships;
- Communicate effectively;
- Value diversity;
- Practice continuous improvement;
- Establish greater work-life balance;
- Experience less stress due to better organization.
Books: Included
- Franklin Covey FOCUS: Time Management—Achieving Your Highest Priorities
0.8 CEUs, limited to 40 students $199 In one day, this powerful workshop will help you learn how to: - Identify and focus your top priorities;
- Get more of the right things done in less time;
- Set guiding goals;
- Manage information better;
- Overcome procrastination
- Take control of incoming information
- Renew your enthusiasm
- Energize and control your days.
Books: Franklin Covey Planner and workbook included
- Franklin Covey: Speed of Trust
Non-Credit, limited to 40 students Call for Pricing of Class Discover the benefits of increased trust - one of the many Franklin Covey tools for highly effective communication workshops. Building Trust: The Key to High Performance helps you focus on things you can have an impact on – your character, competence, and relationships with others. Nothing enhances workplace productivity more than a high-trust environment. The effects of increased trust reach deep into the heart and soul of individuals and organizations. Why? Because trust lies at the very core of leadership and effective human interaction. Here are just a few of the benefits our one-day workshop is designed to produce: - Increased personal trust and trustworthiness;
- Strengthened relationships and improved communication in all areas of your life;
- Sustained positive change, resulting in more effective and cohesive work teams;
- Decreased frustrations caused by dysfunctional relationships;
- Increased commitment to the organization’s strategy and vision;
- Drastic reduction or elimination of office politics and infighting;
- Improved quality of products and services.
Books: Handouts
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Frontline Leadership Seminars
- Getting Started as a New Leader
Non-Credit $99 This course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footing — and getting results more quickly — in their new leadership role. New leaders learn how to focus their time and efforts on tasks that are most important to the organization’s success. New leaders learn an approach that will accelerate their ability to achieve results through others. Participants will learn: - Quickly and effectively achieve results in their new role as a leader.
- Focus their time and efforts on high-priority tasks.
- Effectively lead their teams to contribute to the organization's business strategies.
- Achieve results through others by building strong relationships with team members.
Books: Handouts
- Essentials of Leadership Conversations
Non-Credit $99 This foundation course for most Interaction Management® courses teaches leaders how to get results through people. During the course, they learn a set of essential skills to meet both practical business needs and people’s personal needs. Learners acquire a set of proven interaction skills, discover seven Leadership Imperatives for meeting today’s challenges, and realize their role as a catalyst leader - a leader who inspires others to act. This course helps leaders: - Multiply their effectiveness by motivating their team and helping people to be more effective.
- Accomplish more in interactions in less time, while enhancing interpersonal relationships.
- Help people enhance their performance by providing them with feedback they are willing to accept and upon which they are able to act.
Books: Handouts provided
- Coaching for Improvement
Non-Credit $99 This course helps leaders conduct effective improvement discussions and provide the feedback and ongoing support people need to improve performance. Helps leaders: - Encourage others to take charge of improving performance and altering work habits, develop an improvement plan, and measure their progress.
- Prepare for and conduct successful improvement discussions.
- Handle specific challenges that might occur during such discussions.
- Foster morale and productivity by addressing performance and work-habit issues in a firm, fair, and consistent manner.
Books: Handouts
- Setting Performance Expectations
Non-Credit $99 This course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectations discussions, people feel more motivated to perform well because they see how their efforts make a difference. This course helps leaders: - Ensure mutual understanding of performance expectations.
- Help others identify performance expectations that align with the organization's goals.
- Gain individual or team commitment to fulfilling the expectations in the performance plan.
- Handle challenging situations that can arise during setting expectations discussions.
Books: Handouts
- Delegating for Results
Non-Credit $99 In this course, leaders learn to overcome their hesitation for delegation by learning skills for successfully matching people, responsibility, and authority. This allows them to maximize involvement, productivity, motivation, and growth for individuals, groups, and the organization. This course helps leaders: - Identify tasks and responsibilities that can and should be delegated and determine the most effective method of allocating them.
- Assess the scope of delegated tasks and identify the appropriate level of authority and support to give the people doing the work.
- Use a set of criteria to select the best people for tasks and responsibilities.
- Use the interaction process to conduct delegation discussions that meet personal and practical needs.
- Determine methods for monitoring the progress of delegations that will allow you to stay in touch without getting in the way.
- Identify barriers to delegation and tactics for overcoming them.
Books: Handouts provided in class
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Green Academy
- Going Green When the Going Gets Tough
Non-Credit, limited to 40 students $69 Topics to be covered are: - Sustainable business practices - what they are and why they are important;
- Who are some of the leaders? What outcomes have they achieved?
- High performance Buildings- "building green";
- Climate change - coming regulatory changes that will impact all organizations;
- Preserving our mobility - food vs. fuel;
- Emerging concepts - industrial ecology, byproduct synergy, life cycle analysis, biomimicry, natural capitalism, creative capitalism;
- How to get started or accelerate progress in your organization - supply chain, facilities, operations, product or service.
Books: Handouts Provided
- Green and Sustainable Design for Buildings
0.5 CEUs, up to 40 students $99 It seems “Green” and “Sustainability” have become synonymous with high performance buildings that reduce energy consumption, use of raw materials, and improve the indoor environment for people who inhabit them. So what is a “green” building? This seminar will explore the components of sustainable design and construction, and lay out the benefits of going green. It will also introduce the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Certification program. The afternoon session will highlight the impacts of Senate Bill 221 to Ohio’s energy requirements and outline strategies to find incentives for creating energy efficient, sustainable buildings. Includes lunch. Books: None
- Green Cleaning Solution for YOUR Business
Non-Credit, limited to 40 students $49 This workshop will provide you with simple solutions on how to initiate a new Green cleaning program at your company or institution. You will learn what it means to be Green and why you should consider using green cleaning products. Specific topics to assist you in the process of going green include: - Corporate Support – with senior management/higher ups
- Financial issues to change existing system
- Quality & Safety of Product
- Personal Protective Equipment
- Training of maintenance staff/organization
- Plan of Action – Demonstrations
- Certifications in green cleaning
- Communication plan within organization and customers.
- Quality and safety of product
- Advertising
- Websites – for more green information
Books:
- Introduction to Home Performance
Non-Credit, Limited to 25 students $850 Topics include: Understanding of why home performance is important. Students will learn about the global threats of climate change and peak oil and how hosing relates to the big picture. They will learn about the increasing business potential for green building and home performance contracting. Best practice construction techniques will be discussed. The good and bad practices, ability to understand and apply basic science principles will be demonstrated. Energy audits and building analysis tools will be used to develop necessary criteria for green building standards. Energy codes and federal programs will also be discussed. Books: Included in the cost of the course
- Introduction to Renewable Energy
Non-Credit, Limited to 25 students $325 Introduction to common sources of alternative energy, including small wind turbines, and solar photo voltaic and solar thermal devices. Major topics include history, component parts, field applications, basic designs, investment and return strategies, government regulations, comparative efficiencies and the overall importance of energy efficiency. Books: Included in the cost of the course
- PV Solar Panel Installation
- Certified Energy Audit Training
Non-Credit, limited to 40 students $1,600 Offered through Clean Edison’s four-day intensive Energy Auditor Certification course is a fast track to BPI (Building Performance Institute) certification and is designed for professionals with some previous experience in residential contracting or home inspection. Books: Handbooks provided in class
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Home Inspection Training
- Home Inspection Training
9.0 CEU's, up to 40 students $1195 Gain the knowledge, skills and confidence you need to succeed as a Home Inspector. You will learn about what kinds of people need home inspectors, who pays them, and how our training can help you get started in Home Inspection. The training provides you with the skills necessary to develop: - The basic principles of Home Inspection—evaluate and analyze what you see:
- Structure systems;
- Built-in appliances;
- Plumbing systems;
- Heating and cooling;
- Electrical systems;
- A working vocabulary of acceptable inspection terminology;
- Ability to apply rules and procedures for writing a professional inspection report.
Books: Books and materials included
- The basic principles of Home Inspection—evaluate and analyze what you see:
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Insurance Training
- Insurance: 40 Hr Pre-licensure Training
40 hrs $269 This 40 hour class covers the fundamentals of life insurance including: regulations; types of policies; policy provisions and riders; annuities and variable products; and taxation of personal life insurance; as well as accident and health insurance basics including: regulations; premiums; types of policies and policy provisions; disability income insurance; group insurance; underwriting and policy issues; and social insurance programs. This class satisfies the pre-license education requirements for the Ohio Life, Accident & Health, Variable Products Exam Books: Handout
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Management Seminars
- Achieve Global: Maximizing Your Supervisory Potential From Peer to Supervisor
Non-Credit, limited to 40 students Call for pricing on this class In today’s business environment, supervision represents one of the most important skills for achieving extraordinary organizational results. It is that supervisory role that has the greatest impact – on you as an individual, on your employees, and on the organization. In the past, organizations could identify the most competent “doer” of a task or operation and promote him or her to a supervisory role. Often these new supervisors would be thrown into their role with little or no preparation or training. Organizations would expect them to learn what they needed to know purely by trial and error. Preparation for the critical role of the supervisor can no longer be left to chance. Mastery of the fundamentals for success will help ensure a smooth transition for supervisors and employees alike.
This one-day seminar is designed to provide an overview of the role of the new supervisor. The day is divided along two themes – the hallmarks of supervisory success and delegating for shared success. The purpose of the session is to help participants develop strategies to effectively assume the challenging role of the supervisor and to developed the planning, interpersonal, and follow-up skills critical for successful delegating. Upon completion of the seminar, participants will be able to:- Manage the transition to a supervisory role;
- Outline actions to build credibility;
- Identify strategies to gain the commitment of others;
- Connect departmental and organizational goals;
- Build constructive relationships with others;
- Plan tasks to delegate and align the tasks with the appropriate staff;
- Conduct a delegation conversation;
- Identify follow-up actions to ensure delegation success.
Books: Handouts
- Harassment & Respect in the Workplace
Non-credit, limited to 40 students $59 The Workplace Respect Workshop delivers an engaging look at harassment and respect in the workplace. No heavy corporate message, but rather insightful looks at real situations that will lead employees to make better choices. From dealing with gossip to being in a bad mood, the variety of training materials use an entertaining, non-threatening approach to create a safe environment where participants can re-evaluate their beliefs and their actions.
Key Learning Points:- Benefits of common courtesies;
- Legal definition of a hostile work environment;
- The risks of offensive language & jokes;
- The human cost of gossip;
- and What to do when in a bad mood
Books: Handouts
- Managing Problem Employees
Non-Credit, limited to 40 students $149 You wear many hats...disciplinarian, counselor, coach, motivator, decision maker, problem solver, and even baby sitter. No matter what goes wrong, it's up to you to make it right. There's a word for what you do- "Manager". Fortunately, we've come up with a simple, cost-effective way of learning how to handle people, problems, and priorities more efficiently while learning and mastering the inside secrets of successful managers. Here's a sample of what we'll cover: - How to improve your supervisory skills by learning how to motivate people;
- Find the red flags on job applications that will save you from hiring the wrong people and slash turnover by 50%;
- How to eliminate bad employee behavior by stopping people from calling in sick
- Force attitude adjustments;
- How to speed up slow workers and much more.
Books: Handouts
- Negotiation and Mediation
Non-Credit, limited to 40 students $195 Course is designed for attorneys, mediators, and human resource professionals. Topics include: - Dynamics of Conflict,
- Nature of Negotiation,
- Effective Communication, and
- Role of Mediation in Negotiation.
Books: Customized Handbook
- SalesSmarts™ for Sales Managers
Non-Credit, limited to 40 students $145 This seminar is appropriate for professionals who sell both tangible and intangible products/services and is most appropriate for organizations that do not have a proprietary sales process. The SalesSmarts™ program is not based on any of the current books or theories in the marketplace; rather it is designed based on the collective experience of subject matter experts, sales leaders, and curriculum design partners. Participants will gain a better understanding of the sales process and leave energized and able to direct new levels of sales success. The seminar series consists of lecture, video, online resources, class discussions, and practice sessions. The main focus of this foundational series centers on actual sales calls using the S.A.L.E. model to represent: - Set the stage;
- Assess the needs;
- Link to solutions;
- Establish commitment
- Model the S.A.L.E. process;
- Recognize and respond to the most common sales management challenges;
- Apply the four-step coaching process to help sales professionals employ the S.A.L.E. process.
Books:
- Skills for New Managers
0.4 CEUs, up to 40 students $199 Designed as an introduction to the role of manager, this session will provide new managers with multiple tools to explore, plan and implement the transition into a management position. Stepping into management often involves developing new skills in order to effectively manage a team of employees and produce results. Yet, due to the fast pace of organizations, new managers often do not receive any training on how to accomplish their jobs. During this session new managers will explore the expectations and responsibilities of their new role, begin to develop their personal goals for their position, and create a plan for both the transition and their personal development as manager.
Topics include:- What does it mean to be a Manager?
- Roles & responsibilities;
- Expectations;
- Setting Your Goals as a Manager;
- Establishing yourself as Manager;
- Plan Ahead, communicate your expectations and goals, get to know your team;
- Seek input and accomplish a quick win.
- Skills Needed as Manager, Setting Direction, Communication: Listening, speaking, giving and receiving feedback;
- Motivating;
- Performance Evaluation;
- Organization & Time Management;
- Delegation;
- Liaison between employees and upper management;
- Learn & Improve.
Books:
- Stepping Up to New Supervisor
Non-Credit, limited to 40 students $275 This course is designed for individuals who have recently been promoted to supervisory positions. As a result of the business environment in which they operate, new – and even tenured supervisors and managers frequently find themselves performing an awkward and uncomfortable balancing act. Many tend to revert back to the “comfort zone” of operational activities. They must strive every day to balance the elements of their new job responsibilities.
This new one-day course covers two modules of the Achieve Global Achieving Results Through Genuine Leadership™ program – The Hallmarks of Supervisory Success and Delegating for Shared Success. The purpose of the two modules is to help new supervisors effectively transition into the new role of the supervisor and to develop the planning, interpersonal, and follow-up skills critical for successful delegating. Upon successful completion of the seminar, participants will be able to:- Manage the supervisory transition;
- Identify strategies to gain the commitment of others;
- Build constructive relationships with employees and engage management support;
- Understand personal delegation styles;
- Plan and align tasks with the appropriate staff;
- Conduct delegation conversations and effective follow-up actions for success.
Books: Included in cost of class
- Theory of Constraints (TOC)
Non-Credit, limited to 40 students $309 A combination of lecture and hands-on exercises are used to learn the origins of Theory of Constraints, its core body of knowledge, and its applications across manufacturing, distribution, and service industries. The introduction of tools and techniques is followed by case studies of holistic implementations. The course will cover such topics as Thinking Processes, Dynamic Replenishment for Distribution, Critical Chain for Project Management. Includes lunch. Books:
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Manufacturing
- Arc Flash Electrical Safety
Non-Credit, limited to 40 students $395 This two-day course provides an overview of the critical elements involved in arc flash electrical safety. Course is designed for safety managers, maintenance supervisors, and any individuals involved in developing and maintaining standards and procedures involved in electrical safety in manufacturing and construction activities. Topics covered in the course include: - National standards development organizations;
- National Electrical Safety Code;
- Electrical hazards;
- Electrical safety-related work practices
- Switching procedures;
- Personal protective grounding
- Systems grounding
- Hot work permits; and
- Specific safety equipment necessary to maintain safe electrical operations.
Books: Included in cost of course
- Behavior-Based Safety Training
Non-Credit, limited to 40 students $99 This course provides an overview of risk analysis, why accidents occur, and how accidents can be prevented. Concepts and applications of a behavior-based safety program will be covered. Topics will focus on thoughts, attitudes, accident prevention and analysis, and safe work behaviors. A review of the company’s current safety performance indicators will be introduced briefly as a basis for discussion and purpose. Examples of successful safety practices in other organizations will be provided. Books: Handbook
- Cellular Workflow and Kaizen Blitz
Non-Credit, up to 40 students $429 Cellular flow is the linking of manual and machine operations into the most efficient combination of resources to maximize value added content and minimizing waste. Kaizen means good change and you will learn strategies to create and sustain continuous improvement teams to address problems and drive changes. Participants will learn the basic concepts of both and how cellular or one-piece flow goes hand in hand with Kaizen techniques. Books: Includes lunch
- Critical Chain & LEAN Project Introduction to LEAN Manufacturing
3.0 credit hours, limited to 20 students $216 Course provides an understanding of the principles of the Toyota Production System (TPS) and Lean Manufacturing. Philosophy, tools and requirements for successful implementation are discussed. Course content involves study and application of lean tools, including Kaizen, Kanban, Pull Systems, Takt Time, 5S, Visual Factory, SMED, Jidoka, 5 Why, and others. Japanese terminology will be incorporated and translated. Upon successful completion of the course, the student will be able to: - Demonstrate an understanding of the differences between Lean manufacturing and traditional manufacturing;
- Identify waste and develop improvements to remove it from the process;
- Utilize team based problem solving tools to determine root causes of problems and prioritize improvement activities;
- Apply the Kaizen process to implement changes for continuous improvement;
- Explain how 5S and TPM practices support standard operations and problem solving;
- Perform time observation and develop standard work procedures;
- Apply 5S and visual control to manufacturing situations; and
- Demonstrate an understanding of the meaning of common Japanese words used by organizations applying TPS and Lean practices.
Books: Toyota Production System
- LEAN Concepts: Kaizen Blitz
0.8 CEUs, up to 40 students $429 This course will show you how to create and sustain continuous improvement teams to capture the current condition of your shop (or office) floor, address business barriers and challenges, and implement solutions that bring bottom line benefits Fee includes book, light breakfast and lunch. Books: Included in cost for course
- LEAN Concepts: Value Stream Mapping
Non-Credit $429 Learn the process of mapping the value stream for every business process in order to highlight the areas of waste and be able to see them more clearly. - What is the mapping process?
- The Value Stream Manager
- Drawing the current state map
- Drawing the future state map
Books: Book provided
- LEAN Concepts: Waste Reduction in Business Process
0.8 CEUs, up to 40 students $429 Learn about making smart use of resources to operate the most efficient and effective organization possible with the least cost and zero waste. Topics will include: - What Lean Manufacturing is and what it is not;
- The seven types of waste and how to eliminate them systematically; introduction to Kanban;
- Kaizen Blitz implementation practices.
Books: Included in cost of course
- Manufacturing Ergonomics OSHA 10-Hour Workplace Safety
Non-Credit, limited to 40 students $105 This four-hour workshop provides a systematic system for analyzing injuries and incidents and identifying the root causes. The workshop is designed for safety professionals, department heads, and supervisors responsible for conducting incident investigations. The course prepares participants to lead incident investigations and arrive at true root causes. The Incident Investigation Technique involves the use of a detailed timeline and the identification of causal factors. The process teaches participants to identify specific root causes and to assign corrective actions that will greatly reduce the likelihood of reoccurrence. The value of true root cause identification and elimination is demonstrated in several examples of continuous improvement. Upon completion of the workshop, participants will be able to: - Use specific techniques to determine root causes for accidents and incidents;
- Understand and use leading proactive safety indicators to manage risks with their organizations;
- Facilitate Root Cause Analysis investigations.
Books:
- Process Improvement Strategy
Non-Credit, limited to 40 students $309 No single process improvement philosophy is sufficient to sustain a process of ongoing improvement. This workshop uses both service and manufacturing case studies to demonstrate how sustainable process improvement can be established within any organization without reliance upon complicated theories or sophisticated professional certifications. We demonstrate how a basic understanding of several process improvement tools combined with experience and common sense is all that is needed to generate bottom line results. Includes lunch. Books:
- Process Troubleshooting (Online)
Online Course $480 The effective troubleshooter needs to understand basic troubleshooting methods & tools, as well as how equipment and systems work. We use a systematic approach to the troubleshooting process including using problem solving tools like, Ask Why 5 Times & Cause and Effect Diagrams. This online course develops industrial workers’ skills to identify, analyze and resolve process problems and abnormal situations. Books: Book: Process technology troubleshooting, isbn# 978-0130279378, ~$100
- Theory of Constraints Overview
Non-Credit, limited to 40 students $309 A combination of lecture and hands-on exercises are used to learn the origins of Theory of Constraints, its core body of knowledge, and its applications across manufacturing, distribution, and service industries. The introduction of tools and techniques is followed by case studies of holistic implementations. The course will cover such topics as Thinking Processes, Dynamic Replenishment for Distribution, Critical Chain for Project Management. Includes lunch. Books:
- Training Sigmabin™ System Six Sigma I
Non-Credit, up to 40 students $309 Sigmabin™ is the next generation of card based pull systems that was built upon, but goes beyond the current Kanban methodologies. It is designed to use the best that Lean, Six Sigma, and Theory of Constraints has to offer WITHOUT using software for production and inventory management. Attendees will use a series of hands-on simulations to learn how Sigmabin™ can be implemented in warehouses, repeat job shops, assemble-to-order processes, custom production shops, service labs, pharmacies, and any business in which common raw materials are consumed in the production, assembly, or delivery of a tangible item. Includes lunch. Books:
- Understanding Your Safety: An Introduction to Behavior-Based Safety
Non-Credit, limited to 40 students $99 This course provides an overview of risk analysis, why accidents occur, and how accidents can be prevented. Concepts and applications of a behavior-based safety program will be covered. Topics will focus on thoughts, attitudes, accident prevention and analysis, and safe work behaviors. A review of the company’s current safety performance indicators will be introduced briefly as a basis for discussion and purpose. Examples of successful safety practices in other organizations will be provided.
Upon completion of this program, participants will be able to:- Understand and explain the benefits of behavior-based safety systems;
- Describe the basic principles of behavior-based safety systems;
- Exhibit an awareness of safe and potentially unsafe conditions;
- Neutralize safety risks;
- Assume personal responsibility and accountability for safety awareness;
- Begin work assignments by analyzing safety risks associated with the tasks involved;
- Recognize and define risks that have not been neutralized and report them to their immediate supervisor;
- Coach and assist co-workers when safety issues or concerns arise.
Books: Handouts
- Waste Reduction and Standard Work
Non-Credit, up to 40 students $429 In today’s world more than ever, eliminating waste from business processes is critical to the success of an organization no matter the industry. And so is being able to do more with less. Employers are being forced to shuffle people into new roles within organizations and asking them to perform unfamiliar tasks with limited training. This class will teach you how to identify and eliminate the seven wastes present in every business process and tools to create standard work rules for the streamlined processes so that the tasks can be performed the same way no matter who is doing the work. Includes lunch. Books:
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Physical Therapy Continuing Education
- Cadaver Neural Muscular and Skeletal Review of the Axial and Appendicular Body
12 CEUs, limited to 15 students $295 This course is intended to serve as a visual review of human anatomy for those serving in the medical field. Content will include lecture, discussion and observation/identification of origins, insertions, and innervations of the head, neck, upper and lower extremity. A good working knowledge of human anatomy is key to effective management of the patient as a whole. This course offers an opportunity for those that never participated in a cadaver lab or those seeing an in depth review. Books: Handouts
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Professional Development
- Introduction to ESL
2 CEUs, limited to 26 students $199 This class is for anyone whose English is not their native language and for those wishing to improve their English speaking, listening, reading, and writing skills. Books: Book included in cost of course
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Professional Engineer
- Budgeting and Forecasting
Non-Credit; 5 hr $125 Budget is a control mechanism for revenue, costs, and operations. Control is achieved through continuous reporting of actual progress and expenditures relative to plans (budgets). Budget is the management’s tool to check operations against plans. A budget system is a dynamic planning and control device that is revised as the future planning period becomes the current operating period. You will also learn forecasting techniques which can be divided into the following three broad categories: - Qualitative analysis,
- Time series analysis and projection, and
- Econometric methods.
Books:
- Process and Instrumentation Design ( P&ID)
5 hr, Professional Development $125 At the start of many projects emphasis is placed on P&IDs (is it process or piping?) Most engineering disciplines come across P&IDs at some point. Even surveyors will hear the project engineer complaining about the P&IDs being late and wonder why this happens! - What is a P&ID?
- What can it do for you?
- Why do you need one?
- What can you do with a P&ID?
- What does it tell you?
- What does it not tell you?
Books: Handouts provided
- Pumps and Hydraulics Review
5 hr, Professional Development $125 Almost all engineers will come into contact with a pump sometime in their careers. Can you understand the marketing literature? You can size your own pump if you appreciate the suction and discharge losses. Valves and other fittings can have as much or more impact as elevation changes. How big does the motor have to be and what current will it draw? Can you read a pump curve? What does it say? Why bigger is not always better. Books: Handouts provided
- Storm Water Collection Systems and Controls
5 hr, Professional Development $125 There have been continual developments in storm water collection systems since passage of the Clean Water Act in 1972. More stringent regulations on sediment loading of discharge water make collection systems important to both water/waste water operations. The different approaches and the types of storm water systems will be discussed. Engineering principles used in the understanding of the systems dynamics will be reviewed. Other topics covered will be types of control structures and methods, EPA regulations regarding storm water, useful process measurements, instrumentation, methods to get data from field, flow and storage, and use of controllers and computers. An example of what a major Ohio city has done and how its system operates will be presented. Books: Handouts provided
- Waste Water Unit Operation
5 hr, Professional Development $125 Everyone should be concerned about the quality of water. This class will discuss what waste water is and methods for its treatment. Basic units in the treatments will be outlined along with the calculations applicable with each unit. A brief history of the development of waste water treatment will be dispersed throughout the talk. Some novel methods will be discussed. An example of some methods tried at a major Ohio city will be presented. A mention will be given to some potential problems to look out for in plant operation and what the future holds for waste water treatment. Books: Handouts provided
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Project Management
- Project Management
4 credits $595 The 11-week Certificate Program in Project Management enables you to acquire the skills you need to keep projects on task, on time, and within budget. The interactive curriculum builds from theories of project management to real-world practices applicable to all industries and fields. This course will satisfy the 35-hour Project Management education requirement of the globally recognized certification Project Management Professional (PMP) from the Project Management Institute. Books: Book Included in cost of course
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Social Media
- Branding & Managing Your Online Presence
Non-Credit, up to 40 students $49 Everyone has an online presence, whether it is good, bad or indifferent. Today’s business owners and individuals need to understand the importance of building a personal and business brand and managing that through online and social media tools – before someone else does it for them. This course will provide an overview of creating an online brand that aligns with your core and company values and tips to maximize this information through key social media sites. A look at demographics, trends and strategy development will be included. Books: Handouts provided in class
- Marketing Your Business with Facebook
Non-Credit, limited to 12 students $59 Facebook: just friends or all business? You can use this tool for both. During this 3-hour hands-on workshop we will explore the pros and cons of using your personal page for business and for building a business page. Throughout, you’ll discover the various ways to use the tool, brand yourself, and build your friends and followers. Books:
- Taking the Mystery Out of Twitter
Non-Credit, limited to 12 students $49 Politicians, celebrities and everyday people are “on” Twitter, but how many of us really understand what it is? We’ll explore setting up Twitter, following and being followed, and then discuss Twitter integration with Facebook and LinkedIn, as well as meet two of Twitter’s highly organized cousins: Tweetdeck and Hootsuite. Books:
- LinkeIn Essentials
Non-Credit, limited to 12 students $59 You probably already have a LinkedIn profile, but you might be surprised to learn that you’re probably not even using a fraction of its power. LinkedIn is a robust, constantly evolving tool that is perfect for the small business owner. In this hands-on workshop we’ll maximize your brand exposure in at least 6 different areas on LinkedIn, and explore and integrate the various features and functions that will help you connect, build teams, and expand your business opportunities. Books:
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Supervisory
- Communicating Up
Non-Credit, limited to 40 students $69 Helps managers learn the process required for informative and productive dialogs that will be valued by more senior managers. Throughout the workshop, they will review video presentations and case studies, participate in group discussions, practice new skills, and receive immediate feedback. Managers leave with implementations tools, troubleshooting guides and additional resources to help them apply the skills they have learned on the job. The 4-5 hour workshop is designed for 6-18 participants and includes the following: Understanding your manager’s communication style, delivering bad news, communicating your group’s accomplishments and getting your manager’s time and attention. Books: Customized Workbook
- Supervision Series: Coaching Job Skills
Non-Credit, limited to 40 students $75 The course objectives include: - Understand what coaching is, why it is important, and how it supports individual and company goals;
- Prepare for a coaching session by using observation and analysis to build a plan for a successful dialog;
- Hold a coaching conversation that improves an individual's performance and increases productivity;
- Use coaching as a way to build a valuable sense of teamwork between the team leader and team member through communication, shared goals, and collaboration.
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Skill points include:
- Observe and analyze performance;
- Identify area of performance that needs improvement;
- Demonstrate how tasks should be performed and ask team member for questions;
- Have team member demonstrate and give team member feedback on performance; and
- Set up time for review.
Books: Customized Workbook Included
- Supervision Series: Delegating
Non-Credit, limited to 40 students $75 Objectives of this course include: - Understand the role of delegation in time management, resource utilization, job satisfaction, and overall team productivity;
- Use a delegation process that ensures team member participation, involvement, and success so that what needs to be done gets done properly and on time; and
- Establish a team member's responsibility and authority for a delegated task, creating a framework for accountability and personal growth.
- Explain need for delegation;
- Use delegation of task to motivate;
- Explain task and ask team member's view;
- Specify responsibility and authority;
- Confirm team member's understanding and set up time review.
Books: Customized Workbook Included
- Supervision Series: Developing Performance Goals and Standards
Non-Credit, limited to 40 students $69 This course will enable managers and team leaders to: - Define goals, objectives, and performance standards;
- Identify and set performance standards that are specific, measurable, attainable, results-oriented, and time-framed, using concrete active language.
Books: Customized Workbook
- Supervision Series: Effective Discipline
Non-Credit, limited to 40 students $69 The objectives of this course include: - Use the techniques of effective discipline to eliminate problem behavior;
- Communicate concerns in terms of behavior rather than perception or opinion;
- Minimize defensiveness and focus on solutions;
- Reduce conflict avoidance behaviors that undermine team morale, impact perceived fairness, and impede overall productivity;
- Review performance to make sure the problem is resolved; and
- Recognize the importance of team member participation in defining the problems and solutions.
- State performance problem;
- Ask team member's view;
- Ask team member for a solution; and
- Agree on a plan.
Books: Customized Workbook
- Supervision Series: Essential Skills of Communicating
Non-Credit, limited to 40 students $75 Objectives of this course include: - See that communication is a two-way process;
- Construct clear, concise messages in the interest of the listener;
- Manage nonverbal behaviors to reinforce the intent of messages;
- Listen actively to improve communication; and
- Create a climate of open communication, which increases team members' motivation and commitment.
- Create a climate of open communication;
- Design clear, concise messages;
- Manage nonverbal behaviors effectively; and
- listen to communicate.
Books: Customized Workbook inlcuded
- Supervision Series: Essential Skills of Leadership
Non-Credit, limited to 40 students $75 Objectives of this course include: - Deal with team members on a day-to-day basis in such a way as to maintain and enhance their self-esteem;
- Base discussions about performance and work habits on behavior rather than on personalities and attitudes; and
- Involve team members in goal setting, problem solving, and decision making.
- Maintain or enhance team member self-esteem;
- Focus on behavior; and
- Encourage team member participation.
Books: Customized Workbook included
- Supervision Series: Improving Work Habits
Non-Credit, limited to 40 students $75 The course objectives include: - Recognize the difference between job performance and work habits. Managers will understand that a work habits discussion is not coaching and requires different skills for successful resolution;
- Understand that unsatisfactory work habits must be dealt with quickly and effectively before they require disciplinary action;
- Explain clearly and specifically the nature of the team member's unsatisfactory work habit while focusing on behaviors rather than attitude; and
- Use an action plan and ongoing reviews to help team members improve work habits and demonstrate personal accountability.
- State problem clearly and specifically;
- Ask team member's view;
- Ask team member for solution;
- Agree on plan; and
- Set up time for review.
Books: Customized Workbook Included
- Supervision Series: Managing Complaints
Non-Credit, limited to 40 students $69 The course objectives include: - Understand why all team member complaints must be dealt with rather than ignored or dismissed;
- Be more sensitive to all the problems - minor or trivial, real or imagined - that can lie behind complaints;
- Understand techniques used to determine underlying problems, which are not always the same as those the team member thinks are responsible for his/her difficulties;
- Use various techniques to solve such problems while maintaining a positive relationship with the team member.
- Ask team member to detail complaint;
- Get agreement on substance of complaint;
- Ask team member for solution;
- Schedule time for investigation and agree on action plan; and
- Set a date for follow-up meeting.
Books: Customized Workbook
- Supervision Series: Providing Performance Feedback
Non-Credit, limited to 40 students $75 The course objectives include: - Base assessments on facts and behavior;
- Assess performance;
- Use positive feedback to motivate team members;
- Gain team member participation in assessment;
- Gain team member agreement with the assessment; and
- Gain team member commitment to the change needed to improve performance.
- Ask for team member's evaluation and give your evaluation of performance;
- Identify what would help maintain or improve performance;
- Ask team member to identify how improvement can be achieved;
- Agree on plan; and
- Get commitment and set up review.
Books: Customized Workbook Included
- Supervision Series: Resolving Conflicts
Non-Credit, limited to 40 students $75 The course objectives include: - Accept conflict as an inevitable part of all work situations and deal with it in order to maintain individual and team focus and productivity;
- Recognize the positive and negative impacts of conflicts and leverage conflict to everyone's advantage;
- Distinguish between the two major sources of conflict so that they can be resolved fairly and effectively;
- Establish a cooperative atmosphere to resolve conflicts when they arise.
- Ask each team member to state problem, to state other's view of problem, and to confirm accuracy of other's restatement;
- Focus on objective facts, areas of mutual need or mutual goals;
- Ask each to suggest solutions; and
- Bring both to agreement on specific steps to resolve conflict and set up time for review.
Books: Customized Workbook included
- Supervision Series: Supporting Change
non-credit, limited to 40 students $75 The course objectives include: - Understand why change happens, how people react to it, and how to support team member's struggles with change;
- Involve team members in a change initiative by promoting their understanding and ownership of the change and its benefits;
- Plan for individual or group follow-up sessions that support the change process and reinforce personal and organizational goals.
- Detail coming change and explain reason for it;
- Let team member ask questions, express opinions and concerns;
- Respond to team member's questions and concerns; and
- Get commitment and set up time for review.
Books: Customized Workbook Included
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Safety Drug-Free Seminars
- Drug-Free Workplace Program Training (4-Hour Supervisor Training)
Non-Credit $45 This course is designed to provide participants with the four-hour supervisory training needed to satisfy the requirements under the Ohio Bureau of Worker's Compensation DFWP. Books:
- Drug-Free Workplace Program Training (2-Hour Employee Training)
Non-Credit $25 This course is designed to provide participants with the two-hour employee training needed to satisfy the requirements under the Ohio Bureau of Workers' Compensation DFWP. Books:
- 1-Hour Drug-Free E-Z Education for Employees
Non-Credit Call for pricing on this class. This course is designed to provide participants with the one-hour employee training needed to satisfy the requirements under the Ohio Bureau of Workers' Compensation Drug-Free E-Z Program. Upon completion of the seminar, participants will be able to: - Describe the effects of substance abuse at the workplace;
- Distinguish between substance use, abuse, and dependence;
- Recognize indicators of possible substance abuse;
- Identify the most commonly abused drugs and recognize drug street names.
Books:
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Teacher Continuing Education and Graduate Training
- Academic Technologies
1.5 credits, up to 13 students $209 The course includes an overview of K-12 Academic Content Standards with a focus on ISTE. The latest trends in technology equipment and software used in the classroom will be explored. Topics include: - Using the Internet as a resource and teaching tool;
- Use of Document camera, laptop, scanner, digital cameras, and SMART Board.
- Also, learn about networks, working with graphic images, Internet security issues and more.
Books: Handouts provided in class
- Grant Development for Teachers
4 credits, limited to 14 students $399 This course breaks down grant development into four phases. Phase I introduces knowledge and skills required in successful grant development, grant development ethics, organization structures and need identification. Project and proposal planning stage with an emphasis on finding funders, and developing project goals, objectives, methods, timelines, partnership and evaluation plans will be covered in phase II. Phase III is devoted to project and development stage with an emphasis on budgeting, sustainability, project summary, appendixes, and tips for packaging the final proposal. Finally, Phase IV overviews project and proposal management with an emphasis on developing a grant office, supervision of grant personnel, sustaining relations, reporting requirements, maintaining grant records, and understanding audits. Books: Included in cost of course
- Introduction to Education Technology
3 credits, up to 13 students $369 Students will finish the course with a solid understanding of educational technology by integrating computers into classroom curriculum. Course focus will be on ISTE standards for using technology in the classroom. Learn how to become more efficient with computer systems to manage files; design tests, memos and letters; design computerized grading systems; create presentations; manage student information; and pick up valuable tips for improving student's technical performance. Lunch included daily Books: Handbook included
- Utilizing an Aide in the Classroom
Non-Credit, limited to 14 students $89 What to do when you have students with special needs and then are assigned paraprofessionals to assist you. This course will deal with how to train, utilize and manage the adults who are hired to be your assistants. Books: Handouts provided
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Women and Construction Series
- Construction Safety for Women - An OSHA 10-Hr
Non-Credit $99 This 10-hour class is a construction safety awareness course taught by a woman and tailored specifically to women. We will address health hazards unique to women in the workplace: sanitation, Personal Protective Equipment challenges, and manual material handling among others. Students who successfully complete this course will receive an OSHA Construction 10-hour card from the Department of Labor. Books: Handouts given
- Workplace Violence Prevention
Non-Credit $59 Workplace violence is among the top 5 killers in the workplace. Most of the victims are women. This 4-hour workshop will provide you with information on how to recognize hazardous situations early and how to handle them safely. We will also discuss some strategies that you can use immediately to reduce your risks. Books: Handouts provided in class
- Communicating and Learning
Non-Credit $59 This 4-Hour workshop will help you learn to communicate effectively in the field and how to make the most of your on-the-job training. Communication strategies, assertiveness, and problem solving will be stressed. You will have an opportunity to practice what you learn in class. We will also show you some great resources where you can expand your learning beyond the job site. Books: Handouts provided
- SAFER Driver Workshop
Non-Credit $59 This 4-Hour program, developed by the NTSI (National Traffic Safety Institute), is designed to help you become a SAFER Driver. That is “Safer, Aware, Focused, Educated and Responsible”. Students will receive a participant’s guide and a wallet card from the NTSI. This program may qualify you for insurance discounts from some automobile insurance companies. Books: Handouts provided
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Women and Investing Series
- Learn Financial Independence
Non-Credit, limited to 40 students $39 Whether you are a new graduate starting your first job or a widow taking control of your finances for the first time, now is the time to get your finances in order. Learn how to identify and prioritize your financial goals, start a budget and develop a strategy; learn the fundamentals of investing, and more. Come take the first step! Books: Materials Included
- Protect Yourself with Long-term Care Insurance
Non-Credit $39 Why is planning for my long-term care needs so important. Many people mistakenly believe government programs like Medicare and Medicaid will provide all the long-term care services they need. Attend this course and let Peter Keim of Keim Financial Services explain the importance planning for your long-term care. Books: Handouts
- Estate Planning for Women
Non-Credit $39 Learn the importance of estate planning. Why beneficiaries and last will and testimonials are critical. Learn what to do and how to make the changes now so that your desires and intentions are followed. Books: Handouts provided
- College Savings Plans
Non-Credit $29 Earning a college degree can make a big difference in a child's future income. Whether you are a parent, grandparent, or friend, to help a child attend college is to give them a long-term advantage in life. The cost is growing, so how much is enough? Do you invest today or borrow tomorrow. Learn how to make smart choices on a college savings plan. Books: Handouts provided
- Helping You Retire
Non-Credit $39 It is never too early to start planning for retirement. Come learn what you need to know about saving for retirement; whether you are investing enough for retirement; how to take advantage of tax-advantage options and more. Books: Handouts provided
- Life Insurance
Non-Credit $39 What type of life insurance is best? How much do I need? How do I plan? If these are a few questions you have then you need to attend this short course to learn the facts about life insurance. Books: Handouts provided
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